Patient Types & Funding Options
We believe everyone deserves access to quality healthcare.
We welcome all patients, including those funded or managed via government schemes, insurance, or private funding.
This page is designed to help you quickly see which funding or patient-type category you fall into, and how we can help you navigate it.
Navigate to the relevant section using the links below:
Self-funded patients, including those with private health insurance
Patients with a GP Chronic Condition Management Plan (GP CCMP) formerly known as an Enhanced Primary Care (EPC) Plan
Self-Funded Patients (including those with Private Health)
Many of our patients choose to see us privately, without needing a referral or third-party funding.
Our physiotherapy and podiatry services are available to all self-funded patients, including those with extras cover under private health insurance. With on-the-spot claiming through HICAPS, you can swipe your private health card after your appointment and simply pay any remaining gap fee, no paperwork or waiting for reimbursements.
If you don’t have private health insurance, you’re still welcome to book directly. We offer clear, upfront pricing and flexible appointment options at both our Albion and West End clinics.
How it works with us:
No referral required for private appointments
Book an appointment online or by phoning the clinic.
Instant HICAPS claiming for most major health funds
Pay only the gap fee (if applicable)
Patients with a GP Chronic Condition Management Plan
If your regular GP has prepared a care plan for you — often known as a GP Chronic Condition Management Plan (GP CCMP), we welcome you at our clinic with full support for your physiotherapy and podiatry needs. This plan is designed for people living with a chronic or long-term medical condition (one that has been, or is likely to be, present for 6 months or longer) that benefits from sustained management.
How it works with us:
Your GP works with you to set the goals, treatment and allied-health supports as part of the plan, including referrals to physiotherapy or podiatry when needed.
You bring us your referral or copy of the plan, and we coordinate your physiotherapy and/or podiatry sessions in line with your plan’s goals e.g., maintaining mobility, managing pain, improving function.
We liaise with your GP to ensure your care is aligned and well-managed.
Medicare rebates apply for eligible items under this plan, making coordinated allied-health support more accessible. We do not bulk-bill GP CCMP referrals. All sessions are charged as per our fees. Upon receipt of payment, we will process your Medicare rebate into your nominated account.
Before your initial appointment:
Confirm with your GP that you have a valid GP Care Management Plan in place.
Make sure the plan allows referrals for physiotherapy and/or podiatry.
Bring your referral documentation or plan details to your first appointment with us.
WorkCover Qld Patients
Brisbane Physiotherapy and Podiatry is a registered WorkCover Queensland provider. We help hundreds of WorkCover Queensland patients every year recover from their injuries and safely return to work.
How it works with us:
An injured worker will be referred by their treating Doctor (GP or Specialist) to Physiotherapy and/or Podiatry
The injured worker will need a Queensland Workers’ Compensation Medical Certificate and a WorkCover Queensland Claim Number (such as S24AA000000)
Once you have the above, WorkCover QLD pre-approves 5 sessions
If you need more than 5 sessions, our practitioners write a Provider Management Plan to request additional sessions
We invoice WorkCover Queensland directly and do not charge a gap for our services
NDIS Patients
As a Registered NDIS Provider, Brisbane Physiotherapy and Podiatry welcomes all NDIS participants whether they are self-managed, provider managed or NDIA managed.
We work with you to develop goals, implement exercise, mobility, pain-management and functional plans. We can also help guide you in discussion about plan budgeting and how physiotherapy or podiatry fits into your support package.
If you, or someone you care about, has NDIS funding and needs Physiotherapy or Podiatry, contact us for an obligation-free chat about how we can help.
We support NDIS patients at both our Albion and West End clinics however; we do not offer home visits.
Department of Veterans’ Affairs (DVA) Patients
Brisbane Physiotherapy and Podiatry welcomes DVA Gold and White Card holders for gap-free Physiotherapy and Podiatry.
How it works with us:
You obtain a referral for physiotherapy and/or podiatry from a General Practitioner (GP), medical specialist, treating doctor in hospital, or hospital discharge planner.
You provide us your referral, and the treating physiotherapist/podiatrist will confirm you are eligible for services,
assess your clinical needs and discuss a treatment plan with you.
We liaise with your referring practitioner to ensure your care is aligned and well-managed.
We invoice DVA directly and do not charge a gap for our services.
Comprehensive Third-Party Insurance (CTP) Patients
People injured in a motor vehicle accident that wasn’t their fault may be eligible for a CTP insurance claim to help cover medical expenses, rehabilitation, income loss and other related costs. The Motor Accident Insurance Commission (MAIC) regulates Compulsory Third Party (CTP) insurance in Queensland to keep premiums affordable and support people injured in motor vehicle crashes.
Some individuals recover from their injuries and resume their usual activities without the need for treatment or rehabilitation, while others may require rehabilitation, such as physiotherapy or podiatry, to support their recovery.
The goal of rehabilitation is to help the injured person to return to their pre-accident condition.
How it works with us:
Book an appointment with us once your CTP claim is approved
We provide tailored physiotherapy or podiatry for accident-related injuries, including whiplash, musculoskeletal trauma, and post-accident rehab. Our aim is prompt assessment, structured rehabilitation and returning you to normal function or pre-accident activity as safely and efficiently as possible.
We liaise with your referring practitioner and/or insurer to ensure your care is aligned and well-managed.
We invoice the insurer directly.